1-800-344-3349 reservations@solmar.com


Grand Solmar, one of the leaders in the vacation industry, offers every traveler who visits the property the chance to experience the ultimate in luxury. Enjoying the many on-site amenities and exciting activities in the area is something travelers will never forget.

The Grand Solmar Cancellation Assistance Team knows that one of the top things that is important to many travelers is saving money. Nothing is worse than planning a vacation and having something come up that could cause the need for delays or even worse, a cancellation that can cause a fee. But the customer service department shares these easy tips can help you avoid additional charges during an already stressful time.

One of the top tips The Grand Solmar Cancellation Assistance Team shares that will help travelers to avoid paying costly cancellation fees is to know about the different cancellation policies that your airline, rental car company or activity provider has about when this situation might come up. Many times, these providers might have a completely different idea of a time frame you can cancel without incurring charges, and being aware of any of these before you purchase something can save every traveler a lot of time and money. Truthfully, some of them may not even offer money back for those who do cancel, so make sure you know.

The Grand Solmar Cancellation Assistance Team shares that if it is truly an emergency, perhaps speaking to a supervisor could possibly result in a refund. Being honest and sharing the situation often can allow the person to feel as if they are in your shoes and make an exception to policy. But sometimes even these individuals have their hands tied and there is nothing they can do. That’s when travelers know they truly have done everything they can, and still try to enjoy their vacation as best as they can.

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