Grand Solmar Cancellations Awareness Teams knows that while on vacation, many people plan a variety of different activities and tours. These excursions are a great way to see the different sights of a new city and partake in activities that you never would be able to otherwise. However, many of these tours require travelers to pay in advance, which could then lead to problems in the event that they need to be cancelled. There are several different pieces of advice to handle a situation in which cancelling a tour or activity is necessary.
The best way to handle a cancellation is to let the tour company know in as far as advance as possible. Although this may not always be an option, it is best to let them know as soon as you realize you have to make a cancellation. This will allow you to have a stronger chance of receiving a partial or complete refund.
Even if you cannot give a significant notice for a cancellation, there are certain events that will allow you to receive a full refund, depending on the policy of the company. Certain events such as a serious illness or natural disasters will warrant a refund regardless of how much time you give in advance.
Finally, try and reschedule the event instead of cancelling it altogether. The Grand Solmar Cancellations Awareness Team says that if your schedule allows you to do so, this is the best option. This allows you to still go on the tour or excursion, but doing it on a time that works better for you. This may result in a small fee, but could definitely be worth it in the long run.